Boosting business turnover: practical ways to grow
With spring underway, growth would usually be an ideal addition to many businesses’ agendas. In the current climate, however, growth is seldom straightforward. Ongoing economic pressures, combined with global uncertainty and cautious customer spending, make it difficult to increase turnover in practice. Many businesses are taking a step back to review performance and asking a…
READ MOREGetting your people strategy right in 2026
As businesses settle into the 2026 growth plans, the people decisions they make carry great weight. Rising employment costs, persistent skills shortages, increasing employment law obligations and rapid advances in technology are all currently reshaping how organisations think about their workforce. At the same time, employee voice now plays a significant role in employer reputation,…
READ MOREHow to set prices that are right for your business and customers
Pricing was very much front of mind at our Godalming office’s November Business Club session. With operating costs rising, customers becoming more cautious and margins under pressure, many businesses are feeling the pressure when setting their prices. Price is one of the most important decisions a business makes. It influences turnover, profitability, confidence when selling…
READ MOREHelp others to see the big picture of your business offering
Many businesses and individuals have experienced the frustration of seeing a customer or contact go elsewhere for support they could easily have provided. It’s not that their capability, services or products were doubted – more often, the other party simply didn’t realise the full range of their expertise. This common challenge was the focus of…
READ MOREHow to build a standout customer experience
Happy customers are good for business, and the numbers prove it. Brands delivering exceptional customer experiences can generate up to six times more revenue than competitors (source: Startups.co.uk). Even a modest 5% increase in customer retention can lead to as much as a 95% boost in profitability. In contrast, poor service costs UK organisations around…
READ MOREFinancial stability: Practical approaches for growth-minded businesses
While the UK enjoys greater political stability than a year ago, economic challenges and government tax measures continue to impact business growth plans. A recent business confidence survey from the Office for National Statistics found that only 20.2% of respondents expected their business performance to improve over the next 12 months, while 16.1% anticipated a…
READ MOREThe skills to succeed in 2025
The start of a new year often brings optimism and planning for the future. One area that can transform and support business success is the nurturing and development of skills. In our first session of 2025, our Business Club members discussed how to plug organisations’ skills gaps and also keep skills development plans on track.…
READ MOREGoing for growth
Our November Business Club discussion explored business growth and the ingredients and Government support needed to encourage it. Why growth can be elusive For the past few years, nearly every Chancellor’s Budget or Statement has pitched growing the UK economy as one of its primary objectives. It’s not surprising this is such a focus. In…
READ MOREBuilding a strong professional network
In response to members’ requests, our September Business Club explored how to build phenomenal professional networks. The event was a lively one, with club members expanding their connections and sharing insights on the essential ingredients for forging professional networks. Most people would agree that having a strong professional network is a vital asset in business.…
READ MOREHarnessing the power of AI
Our May Business Club session focused on how businesses can make the most of Artificial Intelligence (AI) safely and effectively. It seems that AI is rarely out of the headlines, attracting both positive and negative views. Like anything perceived as new and unfamiliar, it’s hard to know how to harness the exciting opportunities and balance…
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