Client services

Client services for creditors

As a client, you’ll get access to our client services team at no extra cost. They can help creditors remove the administrative burden by outsourcing the management of bad debts and improve recovery rates.

With a personal service, tailored to your needs, you’ll get a dedicated contact. The team will provide as little or as much input as you require.

The client services team can:

  • Identify the status of the individual or corporate debtor
  • Identify whether an insolvency practitioner has been appointed
  • Review voluntary arrangement proposals to improve your dividend prospects
  • Challenge the appointment of a director’s choice of liquidator or administrator
  • File proxies and proofs of debt on your behalf
  • Notify you of any potential dividends
  • Collect any dividends on your behalf

Insolvency

The continuing rise of insolvency procedures has seen the volume of insolvency notices sent to creditors increase. But these are often disregarded as recovery rates continue to remain low, which has resulted in millions of pounds remaining unclaimed. The sooner you inform us about the pending insolvency, the more options we have to maximise the return for you.

Negotiation

As so often in business, negotiation is often a better course than legal action. So, before any formal insolvency takes place, we can approach the debtor, establish their financial position and propose a course of action that will ensure the best result for you. These options could include:

  • Individual voluntary arrangement
  • Bankruptcy
  • Partnership liquidation
  • Partnership voluntary agreement
  • Trust deed (Scotland only)
  • Informal agreement
  • Creditors’ voluntary liquidation
  • Compulsory liquidation
  • Members’ voluntary liquidation.

Keeping you updated – KS Vision

All the information we hold is regularly updated, giving you total transparency of your insolvent debts. We use KS Vision, a bespoke case management system and client portal. It will alert you when a company or an individual begins a formal insolvency process, so you’ll be informed as quickly as possible and can act swiftly to recover any outstanding monies.

The alert service is delivered by proactively monitoring your customer file against the daily feeds of corporate and consumer insolvencies. When a match is found, an alert is sent directly to your inbox.

KS Vision will also manage the entire claim process for you, with all case-specific information available for review in an easily accessible online portfolio.

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