Association Management

We want to support our clients as much as possible during this very uncertain time. Our Coronavirus Hub provides you with all the latest updates from the government and our own insights which provide areas of key considerations we think you will find useful.

MKSAM is one of the largest and most established association management firms in the UK.

If you are responsible for a trade or professional association, society or membership body, we have all the back-up you need to deliver a streamlined service. Our dedicated association management team creates tailored packages enabling you to flex our resources as and when you need them. We ensure you remain cost-effective and efficient for your members. With operational matters taken care of, you have time to focus on strategy and moving your organisation forward.

Beyond outsourcing, you can also count on us for trusted business advice. We’ve been providing best practice guidance to clients just like you for more than 20 years.

Our services include:

Combine your potential with our expertise and together, we’ll make what you do really count.

Explore our services

Choose a tab to read about our services in more detail.

Our comprehensive event management services

Candi Bond-Gunning, Head of Events at Moore Kingston Smith Association management, leads our events team with over 50 years’ experience in event management between them. Candi says, “For us it’s not just about delivering successful events for our clients, it’s about delivering experiences”.

With expertise in every aspect of event management, the team provides full client service covering venue sourcing, liaison with accommodation providers and event suppliers, programme and exhibition management, and sponsorship.

Working with a variety of membership bodies and charities, each year the team successfully delivers all types of traditional meeting and ‘e-event’ experiences – from small workshops to international conferences and exhibitions. Our skilled event planners ensure that every event exceeds expectations, by defining, planning and staging each event from a fresh and innovative perspective.

With a unique combination of event knowhow and commercial acumen we offer all our clients the same high-quality event service, whilst maintaining extremely competitive rates.

Our full range of customizable services includes:

  • UK & International event planning
  • Project management
  • Promotional materials
  • Conference app and online programme production
  • Budget planning
  • Registration management & on-site support
  • Venue search and selection
  • Contract negotiation
  • Speaker and abstract management
  • Supplier sourcing and management including audio visual, catering and exhibition contractors
  • Exhibition and sponsorship management
  • Offsite activities
  • Post event coordination

Clients tell us that we find opportunities where other firms cannot.

If you would like to find out more about our event management services, please email Candi Bond Gunning directly.

Secretariat services

We offer secretariat, organisational and administrative support to membership bodies and charities of all sizes. Our secretariat team are all experienced association executives and have been supporting clients for over 20 years. Some of these areas include:

Meeting support

We offer meeting support, from drafting notice of meetings, agenda/paper collection and circulation; to attending the meeting to take minutes.

Annual General Meeting

The AGM is important for a membership body engaging with its members, but ensuring that it follows the legal and best practise requirements can impose time pressures on board members.   We can help relieve this pressure and add value to the running of the AGM.

Annual compliance

Our compliance service can include preparation and filing of the annual return, maintenance of statutory registers and deadline filing reminders.

Governance

We have a wealth of experience with improving governance for our clients. A robust corporate governance framework can help improve the organisation and its decision-making, ensuring that decisions are taken in the right way at the right level.

Our full range of executive management and secretariat services ensures our clients meetings are managed effectively and clients comply with all constitutional and statutory requirements.

Our services include:

  • Preparing agendas, attending and recording minutes for Board / Executive Committee / sub-committee meetings and ensuring action points are completed
  • Preparing and attending AGMs in a Company Secretarial capacity
  • Preparing and submitting Companies House / Charities Commission annual returns as appropriate and other Companies House compliance work
  • Maintaining the Board constituency and ensuring proper notification and performance of elections
  • Managing Awards – processes, sponsorship and invoicing
  • Managing Publications – collate articles, proof and manage advertising
  • Advising on all aspects of company administration and compliance, including adherence to articles and memorandum of association and we can provide a UK registered office address
  • Providing guidance, expert advice and knowledge on all membership organisations matters

Our economic overheads mean we are very competitive with our rates.

If you would like to find out more about our financial services for NFP organisations, please contact us.

Financial services

As a subsidiary of Moore Kingston Smith, one of the UK’s top 20 accountancy firms, you can rightly expect MKSAM to provide a first class quality services for all your organisation’s accounting needs. For over 20 years, we have refined and enhanced our financial services to best support not for profit organisations.

Our financial services include:

  • Maintaining accounting records including invoicing for membership dues and event-related income, banking/allocating income and maintaining the sales ledger
  • Monitoring aged debtors, and chasing debtors where necessary
  • Processing all purchase invoices and payments by BACS, including expenses
  • Preparing monthly / quarterly management accounts with annual budgeting and forecasting reports
  • Attending / participating in Board meetings in a financial capacity
  • Producing quarterly VAT returns and preparing statutory accounts
  • Preparing annual corporation tax returns, files for auditors and liaising with auditors

Scalable flexible services

One of the many benefits of working with MKSAM is our scalable and flexible engagement models, designed to assist whether you need help with a single event/project or full team support. We offer outsourced à la carte services to supplement existing staff, one-time project support, or dedicated teams to act as your organisation’s workforce.

Just tell us your challenge and we will work with you to customize the right support solution. We can scale up or down, based on your needs.

Our economic overheads mean we are very competitive with our rates.

If you would like to find out more about our financial services for NFP organisations, please contact us.

Membership management

For over 20 years, Moore Kingston Smith Association Management (MKSAM) have supported not for profit organisations with membership management support – we understand the sector and how to drive an organisation forward.

Our membership experts handle the day-to-day interaction with clients’ members, ensuring that communication flows smoothly.

We offer exceptional customer service and unprecedented attention to detail, while serving as the first line of response to our clients’ membership bases.

Our team maintains the critical infrastructure that creates a solid foundation for our clients’ virtual administrative offices and include:

  • Membership application
  • Payment processing
  • Renewal process management and execution
  • Member communication
  • Membership recruitment coordination
  • Mailing list management
  • Database management and report generation
  • Password issuance and support
  • Order fulfillment
  • Certification and CPD facilitation

Scalable flexible services

One of the many benefits of working with MKSAM is our scalable and flexible engagement models, designed to assist whether you need help with a single event/project or full team support.

We offer an outsourced à la carte service to supplement existing staff, one-time project support and have a dedicated team to step in and act as your organisation’s workforce.

Just tell us your challenge and we will work with you to customize the right support solution. We can scale up or down, based on your needs.

Our economic overheads mean we are very competitive with our rates.

If you would like to find out more about our membership management services for NFP organisations, please contact us.

Website builds, maintenance and database services

Our in-house IT team combine their knowledge of how not for profit (NFP) organisations work with their technical knowledge. This dual approach gives the team a deep understanding of the processes that underpin successful membership management, enabling them to meet clients’ aspirations and getting the maximum performance from our industry-leading software packages for each client.

We integrate our leading content management system and design websites, therefore reducing our clients’ costs of creating and maintaining websites and membership databases.

We offer:

  • Maintaining and updating the content of an existing website
  • Integrating database functionality into an existing website
  • Developing, deploying, hosting and fully supporting a new website to be fully integrated to Moore Kingston Smith Association Management’s chosen database software or a client’s pre-existing database
  • Manage social media accounts and content

Need a new mobile friendly website?

It is vital for organisations to implement strong digital strategies to drive the business forward. We ensure you are not left behind and help our clients to define their digital transformation.

We have IT technicians who work solely with NFP organisations and they understand the way they work; including its members, committees and stakeholders work and what they need from a responsive website.

We help our clients transact more efficiently by creating highly responsive, mobile-friendly websites that are linked directly to membership databases and social media platforms.

The General Data Protection Regulation (GDPR) and cyber-crime

Our GDPR consultancy powered by ClearComm, has the experience and expertise to work with organisations to ensure they are not only fully compliant, but through our training programme, can provide key personnel with the tools to ensure that their organisation remains compliant in the future.

Organisations should use the regulation as a framework to ensure they follow the best practice for managing and making the most out of the data they have. We provide easy to implement solutions and closely work with and support our clients to become compliant.

Additionally, through our cyber-crime specialists we can undertake penetration testing of your IT environment or assist you in obtaining accreditation for either Cyber Essentials or Cyber Essentials Plus (a government-backed, industry-supported scheme to help organisations protect themselves against the most common online threats).

If you would like to find out more about our website services for NFP organisations, please contact us.