Outsourcing payroll FAQs

Outsourcing payroll often brings surprising cost savings compared to in-house. Consider the hidden expenses of software, salaries and employer costs (Ers, NI and pension), people’s time (even when diverted from core duties), holiday/sickness cover, compliance training and the risk of errors. With outsourcing payroll, you regain these resources while tapping into expertise to avoid mistakes.

We believe in transparent payroll pricing. Our payroll services have a flat monthly fee, which could include certain add-ons (like P11D completion). We create a model customised to your organisation’s size and needs to ensure clarity. Expect a set-up fee as well as potential fees for pension uploads and BACS payments. Monthly payroll costs typically cover a standard service level agreement, with any extra costs made clear upfront.

Outsourcing payroll can eliminate surprise costs, making budgeting simpler. No more unexpected payroll software updates, emergency fixes or compliance penalties. Our payroll services scale perfectly alongside your organisation, providing cost predictability even during growth.

Your payroll data security is our absolute priority. We employ robust encryption, secure data centres and strict access controls, and adhere to regulations like GDPR. We are also ISO90001-certified and our payroll portal holds ISO270001 certification. You always own your payroll data and get transparent access whenever needed.

Outsourcing payroll strengthens your control, ensuring accuracy and compliance. You gain greater visibility through reporting tools and can focus on the big picture rather than day-to-day payroll administration. You also gain an extra layer of protection against accidental errors or internal mishaps with payroll data.

We make these payroll changes smoothly and efficiently. You can use our easy employer portal or work with your dedicated contact direct via email – either way, you get fast turnaround on payroll modifications. Focus on managing strategically, knowing our experts handle the accurate execution.

Our payroll onboarding/transition process is designed to be both easy and thorough. We guide you through the payroll data transfer and get you quickly accustomed to the new, streamlined workflow. Many clients are surprised at how smoothly their team adapts, as our payroll experts take the lead on the technical burden. We could even be running your payroll within a month or two, depending on how long the initial anti-money laundering process takes. However, where possible, we always endeavour to work with your preferred payroll deadlines.

We’re here to be a true partner. Ad hoc payroll reporting or additional support come with clear per-item or bundled costs. This provides transparency and lets you access tailored payroll expertise only when needed.

Staying ahead of HMRC updates is core to our service. Our payroll team attends events, engages with industry bodies and invests in training. This proactive approach keeps you protected and eliminates your burden of constantly self-educating on rules.

Yes. Our advisers in payroll and employment tax have deep expertise in diverse work set-ups and meticulous national insurance handling. Minimise costly errors and audit risks with our thorough approach.

We work closely with our specialist colleagues in financial advisory (benefits and pensions) and employment tax (P11Ds) for payroll error prevention. Where benefits are payrolled, our software streamlines input. Rigorous review processes throughout the payroll cycle help catch potential P11D issues before they cause trouble.

We excel at finding creative solutions to bridge diverse systems. There are often custom options (like payroll file exports) that connect even unique set-ups to modern payroll. We work to identify streamlined solutions that minimise manual data duplication.

We can check for compatibility. The specific software will help us determine if we can directly support you, using your current system. Often, we can continue using your existing tools while building long-term integration options or until it becomes sensible to fully transition. If a seamless connection isn’t listed, don’t worry – we’ll explore every possibility during a personalised consultation.

We understand the hesitation, but mid-year payroll transitions are surprisingly smooth and we do these almost every month of the year. Although we strongly advise against moving during December. We suggest this just in case there is a query with the transition (although highly unlikely). Would you want any of your employees to be paid incorrectly at Christmas? Plus, many companies pay earlier than normal and trying to transition a payroll in a shorter period of time should be avoided. Our payroll onboarding team has extensive experience gathering historical payroll data and quickly getting you up and running.

We thrive on the challenge of industries with intricate pay structures and our payroll systems are highly adaptable for your unique payroll calculations. The result? Clear payslips for employees, accurate reporting for you and the peace of mind that comes with knowing it’s done right.

Absolutely. Outsourcing payroll today offers far more than basic payslips. Expect dashboards and analytics designed for analysis of labour trends, departmental costs and more. These insights go much further than raw payroll numbers. They make you a truly strategic decision-maker when it comes to staffing. In addition, we can also assist with things such as gender pay gap reporting.